Policing via social networking

Tuesday, 18 May, 2010


The latest updates on Delhi's traffic condition are just a click away now. Delhiites can get in touch with the Delhi Traffic police through popular social networking sites such as Twitter and Facebook.

By logging on to Twitter, you can get to know about the condition of Delhi traffic, which roads you should take and which to avoid, to reach your destination.

By logging on to Facebook, you can share your views on the traffic management initiatives.

The rising Internet penetration among Delhiites has prompted Delhi Traffic police to go the social-networking way. And the innovative idea seems to have clicked.

"People have started communicating with the traffic police through Facebook and Twitter in bulk," said a senior traffic police officer.

"Through Facebook, we provide information about new plans, initiatives and challenges, and also make the users aware about the traffic situation in the city. Besides, we seek suggestions, reactions and views from responsible citizens of Delhi," said Satyendra Garg, Joint Commissioner of Police (Traffic).

"Through Twitter, we update them about events, processions, rallies, road congestion, accidents etc. The management of traffic in Delhi during the forthcoming Commonwealth Games is a big challenge as well as a great opportunity," he said further.

"We cannot succeed without the active participation and co-operation of all road users in Delhi. We have created these e-platforms in a bid to ensure better traffic management during the Games. However, we will continue the e-service even after the games," Garg added.

In the discussion forum on Facebook, the Delhi Traffic police has displayed four topics including 'Delhi Tourist Police', 'Guidelines for Foreigners Visiting Delhi', 'Traffic Management during Commonwealth Games' and 'Safe Pedestrian Drive by Delhi Traffic Police'.

On May 3, one Mukesh Rathi posted on the discussion board: "People need to contribute by way of abiding by the laws and following the directions issued by the traffic policemen."

Lalit Kumar Sharma had some tips for foreigners visiting India. Some of these include: "Carry credit cards and cash in your pocket. When dining out, keep pocketbooks on your lap not dangling over the back of a chair."

Original news source http://www.hindustantimes.com/Policing-via-social-networking/Article1-545048.aspx